FAQs

Controlled Pre-Production & PP Approval
• Structured sampling, material validation, and PP approval completed before bulk production
• Construction, measurements, colour, workmanship, and tolerances finalised in advance

Process-Level Quality Controls
• Raw material inspection, first-piece approval, in-process hub checks, and final factory QC
• Rejections identified early and reworked at source

Documentation, Traceability & Compliance
• Batch records, material logs, artisan-level tracking, and inspection reports maintained
• SEDEX-audited and ISO-certified systems aligned with international compliance standards

Raffia Capacity: We produce up to 15,000 raffia-based bags per month, supported by trained artisan hubs and in-house supervision.

• Embellishment Capacity: Our current capacity for embellished and embroidery-intensive bags is approximately 2,500 units per month, depending on design complexity.
• Scalability: Our decentralised artisan hub model enables rapid scale-up through additional training and hub activation, allowing us to increase volumes with advance planning while maintaining quality consistency.

Our standard production timeline is 60 days from order confirmation.

For urgent orders, expedited production is available and delivery can be completed in as little as 25 days, subject to confirmation.

Prototype development typically takes a minimum of 5 working days, depending on the design complexity and material selection. For designs requiring specialised techniques or imported materials, the timeline may extend to 15–25 days.

Our artisans are trained across multiple crochet techniques, specialising in high-complexity, intricate stitches including dense, textured, openwork, and multi-layered constructions. Custom stitch development is supported based on client specifications and sampling approvals.

Our minimum order quantity is 100 bags per style. Orders above this quantity benefit from standard pricing, while smaller runs are subject to special pricing based on design and material requirements.

Any quality concerns are reviewed against approved samples and inspection records, and resolutions are addressed through mutual discussion based on agreed quality terms.

Yes. We maintain design records, material references, and process documentation to ensure consistency for repeat orders and seasonal replenishments.

Yes. We work as a B2B manufacturer and support private labelling, white-label production, and brand-specific customisation as per client requirements.

We support women’s empowerment through a structured model of skill development, stable income generation, and social welfare integration. Women artisans are trained and employed under monitored working conditions, with access to healthcare support and medical expense coverage. We also ensure educational support for artisans’ children, enabling long-term social upliftment. Our model is designed to provide financial independence, workforce stability, and improved quality of life while maintaining compliance with ethical sourcing and labour standards.

Our operations are designed to minimise environmental impact through low-energy, hand-driven processes and responsible material use. Key practices include:

• Material Upcycling: Leather cutting waste and surplus yarn are repurposed into charms, keychains, tassels, and small accessories, reducing landfill waste.

• Handcrafted Production: Over 80% of our production is manual, significantly lowering electricity and machine dependency.

• Energy Efficiency: Where machinery is required, we use light-motor equipment to reduce power consumption.

• Waste Control: Controlled material issuance and return tracking help minimise raw material loss and overconsumption.

• Decentralised Production: Our hub-based model supports home and community-level production, reducing large factory emissions and transport load.

These measures allow us to maintain scalability while operating within responsible environmental and sustainability standards.

The primary beneficiaries of our social initiatives are women artisans from underprivileged and vulnerable backgrounds, including low-income households, single mothers, widows, and women with limited access to formal employment. Our initiatives also extend to their families, particularly through healthcare support and education assistance for their children. By focusing on skill development and long-term livelihood creation, we aim to deliver measurable social impact at both the individual and community levels.

No. While our core strength lies in paper raffia, grass raffia, and cotton cords, we also work with LWG-certified leather for select designs and combinations. We are especially known for our advanced crochet weaving capabilities, with strong expertise in complex, intricate constructions. Crochet is a core competency of our team and a defining strength of our craftsmanship.

We specialise in luxury handmade products, with a core focus on bags and accessories crafted using crochet and weaving techniques. Our range includes raffia and cotton cord bags, embellished and embroidered styles, leather–raffia fusion designs, as well as home décor items such as lamps, table linens, cushions, planters, and organisers. We also produce crochet toys, small gifting accessories, and select garment pieces, all developed to meet international design and quality standards.

• Hand embroidery
• Crochet-based embellishment and overlays
• Macrame Knottings
• Beadwork and sequin embroidery
• Appliqué and mirror work
  Tassel, fringe, and trim detailing
• Textured and dimensional surface embroidery
• Leather twilling techniques
• Leather woven constructions
• Raffia–leather and textile–leather fusion techniques
  Custom technique development aligned with design intent, durability, and client specifications

Yes. We offer logo customisation across multiple formats, including embossing, debossing, metal logos, woven labels, leather patches, and branded trims, subject to design and material suitability. Logo placement and execution are finalised during sampling and approved through PP samples before bulk production.

Yes. We support custom colour development based on brand requirements. Colour matching is carried out through lab dips or sample approvals during the sampling and PP stage. Minimum order quantities apply for custom colours, depending on the design, material, and technique.

We use AZO-free dyes compliant with international safety standards. Colour development is carried out with controlled dyeing processes to ensure shade consistency and durability. Colour fastness tests (washing, rubbing, and light) can be provided upon request, depending on buyer specifications and material selection.

Yes. We coordinate shipping for our orders and can support door-to-door logistics if required. Our standard shipping terms are FOB Delhi or FOB Mumbai, with alternative incoterms arranged based on buyer preference.

We are fully committed to meeting our clients’ deadlines, offering exceptional flexibility by adapting to each order’s size. We ensure timely delivery without compromising on impeccable quality.

Yes. All client designs, specifications, samples, and related information are treated as strictly confidential and are not shared, reused, or disclosed to any third party.

Yes. We are comfortable signing NDAs and confidentiality agreements prior to sample development or order execution, as required by the client.

No. Client-specific designs are developed and produced exclusively for the client and are not reused, replicated, or offered to other buyers.

Design access is restricted internally, with controlled sampling, documented production flows, and limited artisan exposure to full designs, reducing the risk of replication or misuse.

No. Samples and prototypes developed for a client are not shared or displayed to other buyers without written permission.

All design files, tech packs, and documentation are stored in controlled systems and accessed only by authorised personnel involved in the project..

Yes. Design or market exclusivity can be discussed and agreed upon in writing, subject to commercial terms and order volumes.

Rejected or surplus samples are secured, archived, or destroyed, based on client instructions, to prevent unauthorised use.

Yes. We provide order documentation, inspection records, material logs, and compliance certificates as required by buyers, including SEDEX and ISO-related documentation.

Yes. Our production model prioritises handcrafted processes, responsible material usage, ethical labour practices, and low-energy operations, aligned with international compliance expectations.